We started to think about . . . the things . . . we do economically which have alignment with sustainable outcomes. One is the environment and one is safety, Mr Hawker said. IAG employees started to print on both sides of paper, recycle paper, use the internet to read information rather than printing documents, and the number of documents in branches was slashed from 52 to 4.
In addition to helping the environment, Mr Hawker said employees were happier than ever.
Sydney Morning Herald, 27/9/03